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ERGIN DIGITAL

Cancel contracts here

Cancel an ongoing contract with Ergin Digital here, for example a support contract, without logging in. You check your details, cancel with “Cancel now” and immediately receive a confirmation by email.

Cancellation

This page is a courtesy translation. The German version of this page is the legally binding version; in the event of any discrepancy, the German text prevails.

Type of cancellation
As of when?

You can also cancel informally by email to kontakt@ergindigital.com or by letter. I process your details to handle and confirm the cancellation (Art. 6 (1) (b) and (c) GDPR), see the privacy policy. To exercise the consumer right of withdrawal, use Withdraw from contract.

Term, payment and cancellation

  • Ongoing services are agreed as an open-ended contract. There is no minimum term and no automatic renewal.
  • The monthly fee is payable in advance each month and is charged and collected again every month until the contract is cancelled. If the contract does not start on the first of a month, the first month is charged pro rata.
  • Either side can cancel at any time: if the notice is received by the 15th of a month, the contract ends at the end of that month, otherwise at the end of the following month (§ 621 no. 3 German Civil Code). Nothing is charged for later months; anything already paid is refunded.
  • An email to kontakt@ergindigital.com or the “Cancel contracts here” button is enough to cancel. You immediately receive a confirmation by email. The right to terminate for good cause remains unaffected.
  • Consumers also have a statutory right of withdrawal of 14 days from conclusion of the contract.
  • One-off jobs (for example a new website) are not subscriptions: you receive a quotation with a fixed price or an estimate, and an invoice once the work is done.